What Happens If a Transaction is Rejected?

Modified on Tue, 28 Mar 2023 at 07:30 AM

When users experience a transaction problem, it is usually because the payment method they selected could not be processed. Be sure to use a credit or debit card that you know for sure is functional.

For problems with top-up vouchers or card payments, you can always avail the live chat service on our website where a representative will gladly help you out. You can also send us an email for general questions and queries. 

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