How to Redeem a Lebara Mobile Top-up Voucher?

Modified on Tue, 17 Oct 2023 at 01:22 PM

Redeeming your Lebara Mobile voucher is a quick and simple processThere’re two methods through which you can redeem Lebara Mobile voucher. 

Option 1: Using USSD Codes 

  1. Ensure you have both your Lebara Mobile scratch card number and your ID number at your disposal. 
  2. On your mobile device, dial *111*ScratchCardNumber*IDNumber# (Replace "ScratchCardNumber" with your voucher's unique code and "IDNumber" with your Lebara Mobile ID). 
  3. Press the 'Call' button on your device. 
  4. Lebara Mobile will promptly process your voucher code, and the corresponding credit will be applied to your SIM. 

Option 2: Via IVR Line 

  1. Dial Lebara Mobile's Interactive Voice Response (IVR) line by calling 1755 from your Lebara Mobile device. 
  2. Follow the voice prompts and select the option for "Recharge" or "Voucher Redemption" (typically option 3). 
  3. Enter your ID number when prompted by the system. 
  4. Then, input the recharge PIN from your voucher. 
  5. The IVR system will verify your information and add the credit to your Lebara Mobile account. 

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