What is a Balance Threshold or Balance Alert ?

Modified on Mon, 16 Jan, 2023 at 12:21 PM

What is a Minimum Balance Threshold? 


A minimum balance threshold is the amount of balance which you have selected to retain in your Talk Home App account. If your actual balance falls short of your threshold amount chosen, you will decline the minimum balance threshold amount you have selected. 

When this happens, you will have to send mobile credit to your Talk Home App account to replenish the minimum threshold balance once again or opt for an auto top-up feature in the app; this way, you can ensure you’re never out of credit.  


Does Talk Home App Offer Balance Alert Notifications? 


Yes, the Talk Home App will notify you whenever you make a transaction. The transaction could be a mobile top-up on your Talk Home App account or when you send an international mobile top-up to your friends or family based in over 240 destinations worldwide. Talk Home App has zero hidden charges; for this reason, all the transactions are in the record, and a dedicated notification is sent to our customers instantly to avoid confusion.  


How Can I Get a Balance Threshold or Balance Alert Notification? 


The transaction notifications are coming in as default to your Talk Home App account’s email and mobile phone number. However, you can also set the balance threshold notifications through your profile settings that are available in the Talk Home App’s dashboard by simply opting for an auto top-up feature 

If you need any further information, feel free to contact the customer service representative via email. Our trained customer service representatives will provide you all the information you need about the product. 

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